Ataraxy Health & Vitality
Massage Therapy | Medical Foot Care
FAQs
Frequently Asked Questions
Empowering You to Live a Healthy, Active, Vibrant Lifestyle
General FAQs
Most Common Questions About Ataraxy
Ataraxy is a multidiscipline clinic and healthcare facility offering holistic approach to your care. This means that at Ataraxy you can receive coordinated care from a team of clinician from different physical therapy disciplines. This approach ensures that you will receive a comprehensive assessment and treatment plan. At Ataraxy you will receive the best care possible.
We treat a wide range of conditions, including but not limited to acute and chronic pain, musculoskeletal conditions, sports injuries. Any physical concerns or goals you have can be addressed by our clinicians. Explore the following pages for a more complete understanding of treatable conditions: Massage Therapy | Pregnancy Care | Infant Massage.
You do not need a Doctor’s referral to see any Ataraxy Clinician. However, a doctor may refer you to a Ataraxy clinician, for post surgery rehabilitation, chronic pain, injury, or some form of disability.
Check with your insurance coverage to see if they require a Doctor’s referral for your treatment.
Please arrive at least 10 minutes before your initial appointment to fill out the appropriate forms.
On your first visit, you will be asked to fill out some forms about your medical history, current condition, and goals for treatment.
This will be followed by a one-on-one assessment with one of our qualified clinicians, who will evaluate your movement, strength, flexibility, and pain.
Based on the assessment, your clinician will design a Personalized Treatment Plan for you and explain the recommended treatment and modalities.
You will then receive your first treatment.
Following your treatment your clinician will explain the recommended Exercise Treatment Plan, and recommend a follow-up appointment time.
You will also have the opportunity to ask any questions you may have.
The frequency of your visits will depend on your Assessment and the resulting Personalized Treatment Plan. Initially, you may need more frequent appointments for treatment, evaluation, and management. As your condition stabilizes, appointments may become less frequent. Your care team will work with you to establish what treatment schedule is best for you.
We provide direct billing for certain insurance companies. See our “Direct Billing” page for a full list of supported Insurance Companies, or for more information about Direct Billing.
Please let the staff know your insurance policy and provider before the treatment so we can provide you with accurate information on your billings.
If your provider is not on the list, please give us a call to confirm.
We are not responsible for your insurance coverage or any deductibles, doctor’s note rejections, plan rejections and/or co-pay.
If you have any questions about your coverage, please contact your insurance provider to get more information on your insurance plan.
We require 24 hours notice for any cancellation or rescheduling of appointments. If you fail to provide sufficient notice or do not show up for your appointment, you will be charged the full cost of your treatment.
Please see our “Cancellation Policy” page for complete details.
You should wear comfortable and loose-fitting clothes that allow you to move freely and expose the area that needs treatment. For example, if you have a knee problem, you should wear shorts or pants that can be rolled up. You should also bring a pair of clean socks and shoes, as you may be asked to walk or exercise during the session.
The gift of health and vitality is the most precious gift that you can give.
Yes, gift certificates are available for purchase at Ataraxy. They are a wonderful way to share the gift of health and wellness with friends and family. Whether it’s for a special occasion or just to show you care, our gift certificates can be used for any of our services.
How to Purchase: Visit our clinic to buy a gift certificate. Our friendly staff will assist you in choosing the right amount and provide all the necessary details.
Terms and Conditions: Please note that they must be redeemed in the clinic and are non-refundable.
For more information on our services and to purchase a gift certificate, please contact us
Massage Therapy FAQs
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Massage Therapy can provide many benefits including stress relief, muscle relaxation, improved circulation, pain reduction, and enhanced flexibility. For a more complete understanding of Massage Therapy see our “Massage Therapy” page.
Each massage therapists may use various techniques and approaches to treatment, It’s essential to discuss your needs with your therapist to determine the best type of massage for you. For a more complete understanding of Massage Therapy see our “Massage Therapy” page.
Massage Therapy is safe for people of all ages, including infants. However, there are certain medical conditions and contraindications where massage may not be advisable. It’s essential to inform your therapist about any health concerns or conditions you have before your session. For a more complete understanding of Massage Therapy see our “Massage Therapy” page. Additionally, see our “Infant Massage” page for information about Infant Massage and its benefits for parents and babies.
During a massage session, your massage therapist will discuss your treatment needs and goals. They will assess your condition and provide you with a Personalized Treatment Plan. Communication with your therapist regarding pressure, areas of focus, and any discomfort is encouraged. Your Massage Therapist may then provide some recommended exercises for your Exercise Treatment Plan. For greatest results we encourage you to adhere to their recommendation. It will enhance your recovery significantly. For a more complete understanding of Massage Therapy see our “Massage Therapy” page.
It’s common to experience some muscle soreness, especially after a deep tissue or intense massage. This soreness typically resolves within a day or two. For a more complete understanding of Massage Therapy see our “Massage Therapy” page.
Massage Therapy can be beneficial for various conditions, including back pain, headaches, neck and shoulder tension, and more. However, individual results may vary, and it’s essential to discuss your specific concerns with your therapist to determine the most appropriate treatment plan. For a more complete understanding of Massage Therapy Treatable Conditions see our “Massage Therapy” page.
Many insurance plans offer coverage for Massage Therapy. Check with your insurance provider to understand your specific benefits and any potential out-of-pocket costs. Refer to our “Direct Billing” page for more information regarding insurance and direct-billing.
You should always feel comfortable during your massage treatment. It’s important to communicate openly with your Massage Therapist. If you feel any discomfort, pain, or if something doesn’t feel right during the session, don’t hesitate to speak up. Your therapist will adjust the pressure or technique accordingly to ensure your comfort and safety. For a more complete understanding of Massage Therapy see our “Massage Therapy” page.
Absolutely, Prenatal Massage is encouraged and specifically tailored to address the unique needs of pregnant women. It can be safe and beneficial during pregnancy. It’s essential to inform your Massage Therapist if you’re pregnant, and they will adjust the techniques and positioning accordingly. For a more complete understanding of Prenatal Massage Therapy see our “Pregnancy Care” page.
Let Us Help You Heal
We Take Your Health & Vitality Very Seriously
Infant Massage FAQs
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Infant massage offers numerous benefits, including promoting relaxation, aiding digestion, improving circulation, enhancing parent-baby bonding, and potentially relieving discomfort from teething or colic. For a more complete understanding of the benefits of Infant Massage to parents and babies please see our “Infant Massage” page.
It is not necessary to have formal training to massage your baby. However, attending our Infant Massage workshop can provide valuable guidance and techniques for proper treatment and the greatest benefit. For a more complete understanding of Infant Massage please see our “Infant Massage” page.
Absolutely! Both parents (or any primary caregivers) can engage in infant massage. In fact, we strongly encourage it. It’s a wonderful opportunity for bonding and nurturing between the baby and parents. For a more complete understanding of Infant Massage please see our “Infant Massage” page.
Yes, Infant Massage can be safe and beneficial for premature babies. However, it’s essential to consult with healthcare professionals, such as neonatologists or pediatricians, before starting massage techniques, as premature infants may have specific medical needs or conditions. For a more complete understanding of Infant Massage please see our “Infant Massage” page.
While there’s no guarantee that massage will make your baby sleep through the night, many parents find that it helps their babies relax and settle down before bedtime, potentially leading to better sleep patterns over time. For a more complete understanding of Infant Massage please see our “Infant Massage” page.
Some massage techniques may help relieve gas and discomfort associated with colic. However, it’s essential to be gentle and responsive to your baby’s cues during these massages. Our Infant Massage workshop will guide you through various techniques for the greatest benefit. For a more complete understanding of Infant Massage please see our “Infant Massage” page.
Many parents find it helpful to incorporate massage into their baby’s daily routine, such as after bath time or before bedtime. Consistency can help establish a soothing ritual and strengthen the bond between parent and baby. For a more complete understanding of Infant Massage please see our “Infant Massage” page.
Medical Foot Care FAQs
Medical Foot Care has many benefits, including decreased callouses, proper nail trimming, decreased chance of ingrown toe nail formation, decreased foot pain and much more.
This depends on which appointment you have selected, check out our Foot Care page for more details on what is included in each visit.
Foot Care is not covered by most health insurance plans and is not covered by MSP. However, is considered a medical expense and can be claimed on your income tax.
Cancellation Policy
Your time is valuable, and so is ours. With that in mind:
- 24 hours notice: is required for all cancelled or rescheduled appointments. This allows someone else an opportunity to receive care in your place.
- Less than 24 hours notice: You will be charged the full treatment amount if we are unable to fill the slot.
- Missed appointments: with no prior notice you will be charged the full amount of the scheduled treatment and you may be restricted from being able to book online in the future.
- Please note: missed appointments cannot be billed to your extended health benefits provider.
Our cancellation policy allows our clinicians to stay busy, get paid, and be available to clients who need your cancelled treatment times—we don’t like it, but we have to have one.
You Don’t Need to Live With Pain
Pain, injury, accidents, and surgery are an unfortunate part of life. You don’t have to suffer alone.
The team at Ataraxy Health & Vitality want to empower you to live a healthy, active, and vibrant life.
This includes reducing or eliminating pain and injury’s that you may be experiencing.
If you are not sure what treatment option is right for you, then we can explore your treatment options with you.
